AP ELECTRICAL & RENEWABLE ENERGY Ltd.

AP Electrical & Renewable Energy Ltd.

Renewable Energy Consumer Code

RECC

As members of the RECC scheme, we agree to abide by the RECC code. It covers all the factors that contribute to a high standard of consumer service, before, during and after a contract is agreed.

These include:

  • Clear information on the systems planned and their performance
  • Acceptable sales and marketing techniques
  • Arrangements for installing and connecting the system
  • The selection and quality of goods supplied
  • Details of the conditions of business that apply
  • The standard of any installation and other on-site work
  • Guarantees, and any maintenance and after sales services needed
  • What action will be taken to deal with any problems
  • Arrangements for monitoring and continuously improving the Code

You can view the RECC code by visiting the following website: https://www.recc.org.uk/scheme/consumer-code